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Scheduled Maintenance — Learning & Education Platform →

Student Portal Instructor Portal Admin Console (LMS) Course Authoring Tools Assessment Engine Learning Media Streaming LMS Notification System Feedback & Evaluations Enrollment Services Learning Analytics LTI Integration Gateway

Scheduled Maintenance (Eastern Time) — Learning & Education Platform systems will undergo maintenance. Disruptions and periods of unavailability are expected throughout the maintenance window.

We appreciate your understanding as we conduct these important updates to improve long-term performance and stability.


Scheduled Maintenance — Main Website →

Main Website

Maintenance Notice (Eastern Time) — As part of maintenance, our main website may experience intermittent interruptions.

  • Main Website will be undergoing scheduled infrastructure work.

All systems will continue to be closely monitored throughout the window.


Scheduled Maintenance — Supporting Services & Infrastructure →

Billing & Subscriptions Notification & Email Delivery Media & File Uploads US-EST-02 US-WST-02 US-MWT-02

Maintenance Notice (Eastern Time) — As part of platform-wide maintenance, dependent services may experience minor or intermittent interruptions.

  • Billing & Subscriptions, Notification & Email Delivery, and Media & File Uploads may have brief slowdowns or degraded performance.
  • Service Delivery Zones US-EST-02, US-WST-02, and US-MWT-02 will be undergoing scheduled infrastructure work. No customer-facing impact is expected for these backend operations.

All systems will continue to be…


Digital Presence   (?) Public-facing content such as websites, documentation, and announcements.
Main Website   (?) Public homepage and product information. Maintenance
Documentation Site   (?) Setup guides, technical documentation, and integration resources. Operational
Delzory Blog   (?) Product news, release announcements, and company updates. Operational
Status Page   (?) Platform health, maintenance events, and historical incidents. Operational
Customer Experience   (?) Interfaces for customer interaction, subscriptions, and communications.
Customer Control Panel   (?) Unified dashboard for service management, site status, and support. Operational
Customer Support   (?) Primary customer support for general inquiries and ticket submissions. Operational
Emergency Support   (?) High-priority support channel for urgent service-impacting issues. Operational
Notification & Email Delivery   (?) Outbound system for transactional emails, alerts, and communications. Maintenance
Billing & Subscriptions   (?) Manages invoicing, payments, renewals, and customer account billing. Maintenance
Access Management   (?) Role-based permissions, authentication, and user controls. Operational
Delzory Learning   (?) Components supporting LMS environments and educational content delivery.
Student Portal   (?) Learner-facing LMS interface for course access, progress, and assignments. Maintenance
Instructor Portal   (?) Faculty tools for managing course content, grading, and learner tracking. Maintenance
Admin Console (LMS)   (?) Administrative environment for configuring learning systems. Maintenance
Course Authoring Tools   (?) Content builder for creating, editing, and managing learning modules. Maintenance
Assessment Engine   (?) Grading, quiz, and exam infrastructure for evaluating learner performance. Maintenance
Learning Media Streaming   (?) Video delivery platform for course materials and on-demand content. Maintenance
LMS Notification System   (?) Sends alerts, reminders, and announcements within the learning platform. Maintenance
Feedback & Evaluations   (?) Surveys and feedback collection for continuous improvement. Maintenance
Enrollment Services   (?) Course registration workflows. Maintenance
Learning Analytics   (?) Learner engagement tracking, outcome data, and platform usage insights. Maintenance
LTI Integration Gateway   (?) Third-party integrations via LTI standard. Maintenance
Hosting Services   (?) Services enabling hosting, file management, and platform scalability.
Hosted Sites   (?) Managed deployment of customer-facing websites. Operational
Platform Infrastructure   (?) Background processes, APIs, and data synchronization pipelines.
Content Management System (CMS)   (?) Backend system for content updates and site publishing. Operational
Automation & Queue Processing   (?) Orchestrates background tasks, job queues, and internal service workflows. Operational
Data Synchronization Services   (?) Syncs internal data pipelines and third-party integrations. Operational
Webhook & Event Dispatching   (?) Real-time outbound delivery of platform events to external services. Operational
Network & Security   (?) Infrastructure for global delivery, TLS, DNS, and protective layers.
Domain Routing & DNS   (?) Manages domain name resolution and routing logic for all web properties. Operational
TLS & Certificate Services   (?) Handles SSL certificate issuance, renewal, and enforcement. Operational
Content Delivery Network (CDN)   (?) Global caching and edge content acceleration for all platforms. Operational
Web Application Firewall (WAF)   (?) Protects against web threats and common vulnerabilities. Operational
Custom Domain Management   (?) DNS and SSL management for customer-owned domains. Operational
Identity & Access Management   (?) Centralized identity services including SSO, RBAC, and access control.
Authentication Services   (?) Core login, session control, and multi-factor authentication. Operational
Single Sign-On (SSO)   (?) Enables identity federation with third-party authentication providers. Operational
Role & Permission Management   (?) Defines and enforces access levels across all services. Operational
Service Delivery Zones   (?) Monitors the health of zone-based service clusters across regions.
US-EST-01   (?) East Zone, Cluster 01 Operational
US-EST-02   (?) East Zone, Cluster 02 Maintenance
US-EST-03   (?) East Zone, Cluster 03 Operational
US-WST-01   (?) West Zone, Cluster 01 Operational
US-WST-02   (?) West Zone, Cluster 02 Maintenance
US-WST-03   (?) West Zone, Cluster 03 Operational
US-MWT-01   (?) Midwest Zone, Cluster 01 Operational
US-MWT-02   (?) Midwest Zone, Cluster 02 Maintenance
US-MWT-03   (?) Midwest Zone, Cluster 03 Operational

Incident history


2025 (3)

August 7, 2025 at 12:00 PM UTC

Scheduled Maintenance — Supporting Services & Infrastructure

◆ This issue is not resolved yet
August 7, 2025 at 12:00 PM UTC

Scheduled Maintenance — Main Website

◆ This issue is not resolved yet
August 7, 2025 at 12:00 PM UTC

Scheduled Maintenance — Learning & Education Platform

◆ This issue is not resolved yet